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Cannot Dimension Object

Alice Chang
on 11/26/18, 3:49 PM 3,554 views

An parcel is placed underneath the Tricolops dimensioner, but it is not dimensioned properly.

The most common causes are:

  1. Object is too large. The object is outside the system's dimensioning capabilities. Use alternative means to enter in dimensions.

  2. Object is not fully in view. The object is within the system's dimensioning capabilities, but not fully in the view of the camera. Adjust the object's position so that it is fully in view of the camera.

  3. Tricolops dimensioner is not setup properly. Remove all objects from the trigger area. If the status does not say "Place Object In Trigger Area", follow this guide to set the trigger area.

  4. The environment is too cluttered. In rare occasions, Tricolops will be unable to dimension parcels if the surroundings are cluttered. Make sure there are visible gaps between the parcel being dimensioned and its surroundings.

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Asked: 11/26/18, 3:49 PM
Seen: 3554 times
Last updated: 11/26/18, 4:35 PM